Terms & Conditions
For the purpose of clarification, "seller", "we", "us" and "our" all refer to AfriSupermarket.
1. INFORMATION COLLECTION & USE
The Service requires a login to provide you with a personalized account. During our account registration process, we will collect an email address, your phone number, your first and last name, and a password from you. We may also collect information about how you heard about AfriSupermarket and details of the device used to access our Service. We may record your approximate geographic location and IP-Address. You must provide all this information in order to obtain an account. After completing our registration form, you will receive a welcome email describing your new account, and how to access that account. You may, at your option, also store your social media credentials as part of your account with our Service.
Communications with AfriSupermarket
If you choose to submit an order to us, AfriSupermarket will collect the following personally identifiable information from you: payment method, street address, area, and keep this information on file in a third-party secure server in order to process your order and invoices. You may also be required to provide your company name, full billing address, and additional phone numbers. This information is used to verify authenticity and process payments. This information, along with your account information, may be used to contact you without prior consent.
Third-Party Payment Processors
When accessing the Service, AfriSupermarket may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service.
Comments, Messages, and User Content Posted to the Website and App
If you post any Comments, Messages, or User Content on the Website and App, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by AfriSupermarket and other users of the Website and App, as well as other third parties. We are not responsible for the information you choose to submit. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website and App. We are not responsible for the information you choose to post in this way.
The Website provides users the opportunity to interact and post content through various social media sites including, but not limited to, Twitter, Facebook, Google, Instagram, and YouTube. Your interactions with such tools and any information you provide in connection with these interactions are publicly viewable outside of the Website or App. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for the information you choose to post in this way.
2. USES OF INFORMATION
AfriSupermarket collects the aforementioned personally identifiable information in order to provide you with a service. Various features in our management system will, at your discretion, display your name, or adjust the date and time of events based on your locale. The interface will always give you an option before any piece of your personally identifiable information is presented, and situations, where information will be published, are made clear in various spots in the interface.
AfriSupermarket also uses information collected through its Service to send out notifications regarding service-related notifications (such as updates, offers, promotions, problems, and other items related to our service). We do not send contact information unless the matter is deemed urgent, and most communication will occur through your account interface. We may use and disclose your information to our third-party service providers in order to send you messages regarding new services, offers or other products from or available through the AfriSupermarket Service.
Information collected through our service logs may be used to identify potential cases of abuse and establish statistical and analytical information.
3. INFORMATION SECURITY
We store all user information in secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that help us to protect your data. However, no company, including AfriSupermarket, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
4. ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION
Most of the personal information that AfriSupermarket stores related to your account is accessible through your Account Manager interface. You may use this interface to correct, update or delete your information, and we encourage you to keep this information up to date so that AfriSupermarket is able to operate efficiently.
To remove your personally identifiable information from our system, submit your account for deactivation and deletion. Your personal information will be removed as soon as possible. Information shared with third parties cannot be guaranteed to get removed through this process. Please contact us at [email protected] if you wish to do so.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. COMMUNICATIONS FROM Dial a Wholesale., Service-related Announcements
We will send you service-related announcements on occasions when we deem appropriate to do so. For instance, we might send you an email, push notification, WhatsApp message, Facebook message, Twitter message or Instagram Message. We might also call the phone number you provided. Generally, you may not opt-out of these communications, which may be promotional in nature and they will be issued without prior authorization. If you do not wish to receive them, you have the option to deactivate your account.
6. INFORMATION SHARING AND DISCLOSURE
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with our marketing partners. This information does not identify individual users. This information contains statistics related to traffic and the geographic location of our customers. We also may share aggregated user information with third parties who help us to analyze our user base to improve the Service.
Other than as described herein, we do not link aggregate user data with personally identifiable information.
Personally Identifiable Information
AfriSupermarket employs third-party service providers to perform functions on our behalf. Examples include payment processing, customer care service, marketing agencies, email service providers and analyzing data. These service providers have access to personal information needed to perform such functions on our behalf and are authorized to use your personal information only as necessary to provide these services to us.
We may release accounts and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of AfriSupermarket, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
7. LOG FILES
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system and date/time stamping.
We use this information, which does not identify individual users, to analyze trends, to administer websites, to track users’ movements around websites, and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.
8. COOKIES and Local Storage
Like most websites, we use small bits of data called cookies and local storage data stored on users’ devices to optimize the user experience. Cookies let us ‘remember’ information about your preferences and status allow you to move within our Service without reintroducing yourself. Members who disable cookies will not be able to use the Service, as they are required to maintain your login to our service.
These cookies can be tied back to personally identifiable information only in the event that you are logged in to our Service. If you are logged in to our Service, the cookies on your device will uniquely identify your account within our system.
9. INTERNATIONAL VISITORS
If you choose to leave a review while on the Website or App, you should be aware that any personally identifiable information that you submit there can potentially be read. We are not responsible for the personally identifiable information you choose to submit in these reviews. These contents may be displayed to other users of the Service. If you would not like to have these details disclosed, refrain from posting reviews. If you wish to update or delete your review, you can contact us in writing.
11. LINKS TO OTHER SITES
Our Website and App contain links to other sites that are not owned or controlled by Dial a Wholesale. Please be aware that we, Dial a Wholesale., are not responsible for the privacy practices of such other sites.
12. BUSINESS TRANSITIONS
In the event Dial a Wholesale. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email or social media of any such change in ownership or control of your personal information.
13. LEGAL DISCLAIMER
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees, or agents.
14. CHANGES IN THIS PRIVACY STATEMENT
15. CHILDREN UNDER 13
The Service is not directed to children under 13 years of age and we do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.
16. CONTACT US
All correspondence should be sent via email to: [email protected]